iPhone Tips

Update your iOS and Mac Apps!

Posted by on in iPad Tips, iPhone Tips, iPod Tips, Mac Tips.

Something I see all the time is people having problems with their Facebook app, Skype app or many others.  This happens both on iPhones and iPads as well as Macs.  Many people update their OS software through the Apple Software Updates but they often don't update the apps themselves.

This can lead to all sorts of problems, because the newer versions of the apps generally add more functionality and fix bugs that have cropped up in previous versions.  The older versions of the app may not be compatible with the version of the OS that you're using.

app-store-badgeSo, the best strategy is generally to keep all your apps up to date, unless you know of a good reason not to.  Look for the little badge beside the App Store icon that shows how many updates are waiting to be installed.


Apple Releases iOS 6.1.3 with Lockscreen Security Fix

Posted by on in iPad Tips, iPhone Tips, iPod Tips, News Articles.

Apple has an unfortunate history of lockscreen vulnerabilities with iOS and version 6.1 has suffered the same fate. People are finding random combinations of actions to unlock the display using emergency calling in iOS 6.1 (meaning that iPads and iPods probably aren’t affected). These actions can unlock the home screen of an iPhone running iOS 6.1 and give access to important user data.

Apple today released the iOS 6.1.3 update which apparently has a fix for this glitch as well as some map improvements for Japan in its Maps app.

For information on the security content of this update, please visit this website: http://support.apple.com/kb/HT1222.

Another Example of Wifi Internet Sharing

Posted by on in iPad Tips, iPhone Tips, Mac Tips.

Wow. What a weekend!   Just got back from an amazing Stag party in Ireland.  Interestingly, I had occasion to use the information that I posted about Sharing Your Internet Wirelessly To Other Devices but in a slightly different way.  Let me explain:

This amazing party was held in a location that was very rural and in a house that had no internet connection.  In truth, even the mobile phone signal was pretty poor.  In spots though, it was possible to get a good 3G connection on my iPhone.

One of our best mates, whose relatives own the house and kindly let us use it, was not able to make it as he is based in the US and had too many other commitments.  Of course, we'd all dearly have loved him to be there, so myself and another friend of mine decided that the only option would be to bring him in via Skype at the height of the party, so we could at least interact and show him how things were going!

The problem arose when we tried to get an internet signal in the bar, which was very low down in the house.  There just wasn't enough signal to get a connection to the internet, let alone a connection of sufficient quality to support a Skype call.  Enter the power of the Personal Hotspot!  This is a wonderful feature provided by the iPhone which allows you to create a wireless network directly from your iPhone (Settings -> General -> Network -> Personal Hotspot) and your iPhone's internet connection is shared with any device that connects to that network.

So I quickly ran upstairs, trying to get my bearings and figure out where was the closest point to the bar that I could get a really good 3G connection.  In one of the bedrooms, I found it.  Perfect signal (amazing!) and an internet connection giving me a minimum of 4Mbit download.  Perfect!!  I switched on the Personal Hotspot (with a password so none of the other guests could swipe all the bandwidth) and ran back down to the bar.  We opened up the MacBook Pro and immediately connected to my new network.  Bam!  Internet on, Skype connected and we had a pipeline to the world once again.

At 3am, we opened Skype at the height of the party, called up our mate in California and had an hour long Skype video call where he got to speak to every guest, enjoy some of the live music and generally be on the buzz!  Now that's what I call using technology 🙂

Sync Gmail Contacts with your iDevice

Posted by on in iPad Tips, iPhone Tips, iPod Tips.

add_gmailMost people can probably work out for themselves how to set up their Gmail account on their iPhone, iPad or iTouch.  It's fairly straight-forward and to be honest the iOS does most of the work for you.  Going about it the easy way will allow you to sync you Mail, Calendars and Notes.  That's great!

However, something is missing from this picture.  Did you notice that you don't have any option here to sync your Gmail contacts?  So what do you do?  The answer is, you go about it a different way.

When you go to Settings and choose Mail, Contacts & Calendars, you get an option to add a new account.  Immediately you are presented with a list of possible options, one of which is Gmail.  It would seem logical to select Gmail, as you are trying to add a Gmail account.  And yes, that would be the normal procedure.  However, Gmail can also be added an a Microsoft Exchange account - and that's where you get the extra features.

add_exchangeSo, by selecting Microsoft Exchange as shown in this image, you can add your Gmail account as an Exchange account and get access to contact syncing.  The thing is, you need to know a couple of extra settings to do that and that's a bit tricky if you don't know where to look.  So here they are:

Email: put in your gmail address
Domain: you can leave this blank
Username: put in your email address again
Password: enter your gmail password
Description: enter something like "Gmail"

Now here's the trick.  When you press the Next button, a new field will appear called Server.  In this field, you need to enter "m.google.com" (without the quotation marks).  Then press the Next button.

Voila!  You can now enable contact syncing on the as well as Mail and Calendars.  If you now go to your Contacts app you will see your contacts starting to appear.  They will continuing appearing until the sync is complete and you have all your contacts!


Multiple Keyboard & Languages including Emoticons

Posted by on in iPad Tips, iPhone Tips, iPod Tips.

ios_keyboardsUsing multiple keyboards and languages on your iDevice is actually very easy.  First, you need to set up the keyboard that you want to use.  For example, if you regularly write in both English and Spanish on your iDevice, you would be well advised to set up both keyboards and the use the quick access tip below to use the relevant keyboard and language whenever you need to.

To set up your keyboards, go to Settings -> General -> International -> Keyboards.   To add a new keyboard layout, press the Add New Keyboard... button and select the language you want, for example Spanish.  There is also a special keyboard layout in there called Emoji.  This special keyboard layout allows you to use emoticons in your messages (like smiley faces and so on).  You might as well enable that one too!

Once you have your new keyboards enabled, all you have to do is use them!  So, go to any app that allows you to type.  Messages for example, or Whatsapp, Mail or even Notes.  Tap in the text field where you want to type and your keyboard will appear.  Now here's the tip:

ios_keyboardLook at the bottom of the keyboard, where the spacebar is.  Usually, when using the English keyboard, this has the word "space" written on it, in English of course.  To the left of this, you will see another icon that looks like a little globe.  This is the keyboard selector icon.  Press this once to toggle to the next keyboard, or hold your finger on it to choose the keyboard you want.

If you choose Spanish for example, the space bar will now have the word "espacio" written on it.  This is a great indicator as to which keyboard you currently have selected.  Now, the important thing to know is that having a different keyboard does more than just give you access to symbols that relate to that language.  It also enables the Dictionary for that language.  So, when you are typing with the Spanish keyboard enabled, the spell checker will actually be looking for Spanish, not English.  As soon as you change back to the English keyboard, your spell checker will automatically be looking for English!  Very, very cool.

emojiFinally, to use emoticons in your messages, you simply change to the Emoji Keyboard when you want to insert an emoticon.  Press and hold your finger on the globe icon, choose Emoji and you will straight away see a load of emoticons that you can choose from.  There are more options for emoticons available by clicking the different icons at the bottom of the screen.  Have fun!

Quick Access Shortcut from Lock Screen

Posted by on in iPad Tips, iPhone Tips, iPod Tips.

notification-center-lockscreenWhen your iDevice is locked and you receive a call, text message, Whatsapp, Facebook update or most other kinds of updates, you will usually receive a notification on your lock screen (depending on your Notification settings of course).

There's a super little shortcut to allow you to go directly to the item you want, instead of having to slide to unlock, then enter your passcode (if relevant), then find the app you need in order to view the message.

Simply swipe the item itself, i.e. swipe on the message instead of the "swipe here to unlock" bar at the bottom.  Swiping the message or item you want will have the same effect as swiping on the bar at the bottom, but it will take you directly to that message or item once the phone is unlocked!


Saving photos from the Web on your iDevice

Posted by on in iPad Tips, iPhone Tips, iPod Tips.

Now here's a really cool tip that many people don't know about and almost all of you will surely have wanted to do!

You're surfing the net, doing some research for a new sofa, or some nice house designs.  Maybe even just looking through some friends photos or an interesting news article or blog post!  You see a photo that you really, really like and you want to save it to show someone later, or just for yourself.  So can you do it and if so, how?

In fact you can.  It's very simple.  Hold your finger on the image for a second or two, then lift your finger and a context menu will appear.  In that menu, you will see an option to Save Image  or Copy.  Just hit the Save Image button.

"Ah yes!" you say, but it doesn't work!  Oh yes it does.  Have a look in your Camera Roll in the Photos app.  It saves the photo or image there for easy access later on, like as if you had taken it yourself 🙂  Clever or what?

Live Streaming In Your Home – AppleTV & More

Posted by on in Coolest Apps, iPad Tips, iPhone Tips, iPod Tips, Mac Tips.

It was quite a while before I actually got to try an AppleTV and I hadn't had much time to even look at what it was.  One day a friend gave me one that he was having trouble with and told me to hang on to it and have a play if I wanted.  Well, as a matter of fact, I did want.  Unfortunately, I forgot about it for a whole year before I finally took it out of the box! I was glad I did. apple_tvAside from anything that you might hear about the jailbroken versions, the AppleTV itself is actually an amazing device, if you use it right.  You've got YouTube and NetFlix right there, as well as the Apple Store where you can rent movies and the lot.  That's all wonderful stuff, but then you've got Airplay.  Playing what's on your iPhone, iPod or iPad, even your laptop, directly to the AppleTV and onto your lovely plasma TV.  That too is wonderful, but you have to have the content on your device to be able to play it to the TV.  Getting it on there can sometimes be a time-consuming task and you usually have to convert the content to a specific format like .mp4 before you can put it on there anyway!  That's not so wonderful. servetome-largeEnter ServeToMe and its fantastic counterpart StreamToMe.  Download ServeToMe for your Mac (or PC), in my case I have a Mac Mini in my home office with lots of storage space.  So I installed ServeToMe and in a couple of seconds I had a folder shared for streaming.  I threw a few of my movies in there in various formats from .avi to .mp4 and .mkv. streamtomeNext, straight over to the iPad.  Now I didn't need to convert anything to any specific format, nor download it to the iPad.  All I needed to do was download StreamToMe from the App Store and bam!  Straight away I see my shared folder on my Mac Mini.  Select any movie, any format and it plays on the iPad immediately!  But that's not the best part -- it even supports AirPlay so I can send it straight to the AppleTV and onto the plasma!  So now, all my media is stored on and streamed from the Mac Mini.  It doesn't matter if my iPad is 16gb or 64gb, I never download the media to it anyway.  And I get to watch it all on my lovely plasma TV in the comfort of my own sofa. Just for the fun of it, I thought I'd open a port on the router and see if I could stream the movies over the net straight from my Mac.  From another country, I was able to stream my media straight to my iPhone and iPad.  It's amazing stuff, it works really well and ServeToMe is absolutely free!  You only have to pay for the StreamToMe app on the iDevice of your choice.  It costs less than €3.  Best €3 I ever spent, by a mile !

How To Restore Your iPhone/iPad/iTouch

Posted by on in iPad Tips, iPhone Tips, iPod Tips.

Sometimes you'll need to restore your iDevice.  There's no two ways about it.  There are many reasons why and many situations that have no other solution.  For example, in my previous post I discussed a situation where you could find your iDevice disabled but with such a long wait time until your next try at entering the passcode that you would possibly be dead before it would give you that chance!

So without going into all the possible reasons why you might need to restore your device, here are the ways to actually do it.  Please be aware that restoring your iDevice will remove ALL your data including contacts, calendars, photos etc. So make sure you have a backup before doing so, if you can.

itunes_restoreThe first option (and the most straight forward) is to restore directly from iTunes.  Simply open iTunes and connect your iDevice so that it appears in iTunes. Click the iDevice to select it.  You will see options to Update if there is a new version of software available, or to Restore to completely restore it to factory settings.  Restoring your device through iTunes will remove all your data and will also update the device to the latest version of the iOS software.  Just click the Restore button and follow the instructions.  If there is a new version of the iOS software available, iTunes will download it before restoring.  Once the restore completes, you will be left with, for all intents and purposes, a new iDevice.  This is perfect if you are selling your iDevice and want it to be like brand new for the new user.

So what happens if you can't get access to your device in iTunes?  For example, if you have the aforementioned problem where the iPhone is disabled, or perhaps it is locked with a passcode that you don't remember?  There is a solution for that and it's pretty straight forward too.

connect_to_itunesFirst, switch off your iDevice.  If you can't switch it off for some reason, hold the Power button and the Home button at the same time for 10 seconds.  This will force the device to reset itself.  The important thing at this stage is that the device must not be connected to the computer using the USB cable.  You must start with the device switched off and not connected to anything.

Once you have the device switched off, simply hold the Home Button (the round button at the bottom of the screen) and at the same time connect the USB-Dock cable to connect the device to the computer.  Don't let go of the home button! You need to continue holding the home button until the Connect To iTunes logo appears on the screen.   At this stage, when you open iTunes, you will see a message saying that iTunes has detected a device in Recovery Mode.  The only option you will have is the Restore option, which is exactly what you want.

Once again, clicking the Restore button will remove all your data and will update the device to the latest version of the iOS software.  If you had a backup of the device, you will be able to use that to Restore From Backup in iTunes once the restore process completes.  Restore from Backup in iTunes is a different process, which restores your own data from an iTunes backup and is not to be confused with the Restore option which restores the actual software of the iDevice.

If your iDevice is disabled for 22 million minutes, you need to use this method instead.

iPhone is disabled try again in 22 million minutes

Posted by on in iPad Tips, iPhone Tips, iPod Tips.

ipod_disabledThis seems to be quite a common occurrence, although I have only seen it recently myself for the first time.  It seems bizarre, right?  How can one possibly wait 22 million minutes to try again?  Well, this is somewhat of a glitch in the iOS software.  This is what's happening:

If you have a passcode set on your iDevice, the device will be disabled for a short time if the passcode is entered too many times incorrectly.  This is a security feature, to stop someone from trying passcodes over and over until they finally (maybe) hit the right one.   After entering the passcode incorrectly a number of times, you will have to wait 1 minute before trying again.  Then, maybe 2 minutes the next time.  Then 5 minutes, then an hour and so on.

The reason the message appears which says that your iPhone is disabled try again in 22 million minutes  is because the above mentioned passcode delay has been triggered by someone entering the passcode too many times and the phone has stored a date and time after which you can try to enter more passcodes.  However, before that date and time has been reached, something has caused the iDevice's internal clock to reset to its factory setting.  In this case, January 1st 1970.  If you calculate the number of minutes displayed in terms of years, months, days, hours and minutes, you'll find that it always takes you to the same date.  The factory default date for the iDevice.  January 1st, 1970.  This is the same date that appears when you switch on an iDevice after changing (or disconnecting) the internal battery.  It has no way to remember what date and time it was, so it reverts to its default.

This leaves you in a bit of a mess, because no one wants to wait 40 odd years to be able to re-activate their iDevice.  One way to achieve this is to connect it to the iTunes, but it has to be on the computer that is the "controller" of that iPhone.  That is, the computer that you sync it with.  If you have never synced it, or it was synced with a computer that you don't have access to anymore, you will have to resort to a full restore.  That's fine, except that you will lose all your data.  That means contacts, calendars, photos and videos, SMS messages etc.  Now that can be a bit of a pain and it's a very good reason to always make sure that you back up your iDevice regularly.  To iCloud, or a computer, it doesn't matter - just make sure you do it!

In my next post, I'll be explaining how to go about restoring your iDevice if that's what you need to do.

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You can also contact our Live Support team who can assist you in restoring your iPhone or iPad, however we recommend using our PDF guide first as it's a cheaper and quicker option. If you wish to contact our Live Support team, you can do so by clicking the link below.

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